FAQ
FREQUENTLY ASKED QUESTIONS
WHERE DO YOU SHIP?
We currently ship only to the contiguous 48 United States. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international destinations.
HOW MUCH DOES SHIPPING COST?
Standard Shipping: $0.00
Free standard shipping is available to all addresses within the contiguous 48 United States. No minimum purchase is required.
HOW LONG DOES SHIPPING TAKE?
Orders are normally processed within 1–2 business days.
Estimated carrier transit time is 3–6 business days.
Total estimated delivery time is approximately 4–8 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
WHICH SHIPPING CARRIERS DO YOU USE?
Orders may be shipped through USPS, DHL, UPS, or FedEx.
The carrier may vary depending on the destination, package size, and fulfillment requirements.
WILL I RECEIVE TRACKING INFORMATION?
When tracking information is available, it will be provided after the order has been shipped.
Tracking information typically becomes active within 24–48 hours after the carrier receives the shipment.
CAN I CHANGE OR CANCEL MY ORDER?
If you need to cancel an order, please contact us within 24 hours of placing the order, contact us as soon as possible at:
We cannot guarantee changes or cancellations once an order has entered fulfillment or has shipped.
WHAT IS YOUR RETURN POLICY?
Eligible products may be returned within 30 days after you receive your order.
Please contact us before sending a return so that we can provide return instructions.
WHAT IF MY ITEM ARRIVES DAMAGED, DEFECTIVE, OR INCORRECT?
Contact us within 3 days after delivery at:
Please include your order number and a description of the issue. We may request photos to verify the problem.
For confirmed damaged, defective, or incorrectly shipped products, COSDSHAVE will cover the applicable return shipping cost.
WHO PAYS FOR RETURN SHIPPING?
For change-of-mind returns, the customer is responsible for return shipping costs.
For confirmed quality issues, damaged items, or incorrect shipments, COSDSHAVE will cover the applicable return shipping cost.
DO YOU CHARGE A RESTOCKING FEE?
No.
Restocking Fee: $0.00
DO YOU OFFER EXCHANGES?
No. We do not offer direct exchanges.
If you would like a different product, please return the eligible original item according to our Refund Policy and place a new order separately.
WHERE DO I SEND A RETURN?
Please contact us for authorization before returning an item.
Authorized returns should be sent to:
COSDSHAVE
SharpShave Cosd LLC
6311 N 75TH ST
OMAHA, NE 68134
United States
Do not send a return before contacting us and receiving return instructions.
HOW LONG DOES IT TAKE TO RECEIVE A REFUND?
After your return has been received, inspected, and approved, we will initiate your refund within 5 business days.
Refunds are issued to the original payment method. Your bank or payment provider may require additional time for the refund to appear in your account.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Available payment methods may include:
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
The payment methods displayed at checkout are the payment methods currently available for your order.
WHAT CURRENCY DO YOU USE?
Orders on cosdshave.com are charged in U.S. dollars unless another currency is clearly displayed at checkout.